Code Of Conduct

Universal H.R. Solution Pvt. Ltd is committed to ensuring that all members of management and employees demonstrate a level of professionalism that reflects the Company’s commitment. The principles outlined in the following Code of Conduct provide firm, uncompromising standards that all employees are expected to comply in their day-to-day dealings with associates, colleagues, customers, suppliers, and the general community. It is the employee’s responsibility to unswervingly commit to the regulations outlined in the Code.

We respect the law at all times.

Universal H.R. Solution Pvt. Ltd and its employees are bound by the law at all times. Compliance with all applicable laws and regulations must never be compromised. Additionally, employees shall adhere to a set of internal company rules and regulations in their daily operations, to provide a better, more well-rounded services.

We adopt no fee policy.

Universal H.R. Solution Pvt. Ltd and its employees adopt a no-fee policy in obtaining or retaining any employment in the organization. If the worker is legally required to pay a fee or cost directly, the worker is reimbursed as soon as practicable upon employment, but no later than 90 days after commencement of employment. (Please refer to FAIR COMPETITIVE BEHAVIOR for further details).

We will always act in the best interests of Universal H.R. Solution Pvt. Ltd.

A Conflict of Interest occurs when the personal interests of an employee or the interests of a third party compete with the interests of Universal H.R. Solution Pvt. Ltd. In such a situation, it can be difficult for the employee to act in the best interests of the company. If a Conflict of Interest situation has occurred or if an employee faces a situation that may involve or lead to a Conflict of Interest, the employee shall disclose it to his or her Immediate Superior and/or to Human Resource or the Legal or Compliance Department to resolve the situation in a fair and transparent manner.

The following situations require written disclosure and management review to avoid actual or apparent conflicts of interest.

–Employees working for suppliers, contractors or customers.
–Ownership by the employee or, to the employee’s knowledge, by a member of the employee’s immediate family (defined as spouse, child, parents, sibling or domestic partner) of significant financial interest in any outside enterprise which does or seeks to do business with or is a competitor of the Company.
–Acting as a broker, finder, go-between or otherwise for the benefit of a third-party in transactions involving or potentially involving the Company or its interests.
–Any other arrangement or circumstance, including family or personal relationships, which might dissuade the employee from acting in the best interest of the Company.

We will always act in the best interests of Universal H.R. Solution Pvt. Ltd.

A Conflict of Interest occurs when the personal interests of an employee or the interests of a third party compete with the interests of Universal H.R. Solution Pvt. Ltd. In such a situation, it can be difficult for the employee to act in the best interests of the company. If a Conflict of Interest situation has occurred or if an employee faces a situation that may involve or lead to a Conflict of Interest, the employee shall disclose it to his or her Immediate Superior and/or to Human Resource or the Legal or Compliance Department to resolve the situation in a fair and transparent manner.

The following situations require written disclosure and management review to avoid actual or apparent conflicts of interest.

–Employees working for suppliers, contractors or customers.
–Ownership by the employee or, to the employee’s knowledge, by a member of the employee’s immediate family (defined as spouse, child, parents, sibling or domestic partner) of significant financial interest in any outside enterprise which does or seeks to do business with or is a competitor of the Company.
–Acting as a broker, finder, go-between or otherwise for the benefit of a third-party in transactions involving or potentially involving the Company or its interests.
–Any other arrangement or circumstance, including family or personal relationships, which might dissuade the employee from acting in the best interest of the Company.

We respect the competitors and competition law.

Competition provides the best incentive for efficiency. It encourages innovation and guarantees the best options for the customer to select the best price while providing a fair market environment. While we compete in our business activities, it will be conducted in accordance with the norms of fair competition and in conformity with applicable competition laws. Fully complying with competition law is not only a legal obligation but is related to business attitudes and cultures that will lead to a positive outcome on future business.

Universal H.R. Solution Pvt. Ltd respects our competitors, we do not engage in any kind of unfair conduct which could wrongfully damage our competitor’s goodwill or reputation.

Our employees are prohibited from performing any act which results in an unfair competitive situation such as misappropriating clients of a company by using the previously established relations with such clients. At the same time, our employees must not take actions that harm the legitimate interests of customers or other operations which breach the competition law.

We embrace diversity and respect the personal dignity of our fellow employees.

Universal H.R. Solution Pvt. Ltd is committed to maintaining a work environment that is free of all forms of unlawful conduct, including sexual or other forms of unlawful harassment. This includes prohibition of any actions by employees, superiors or management that abuse individual dignity through slurs or jokes on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, genetic information, or any legally protected status, or other objectionable conduct, including harassment, bullying or discriminating conduct that interferes with another employee’s performance. Such conduct is not only unacceptable and will not be tolerated where legal actions can be taken immediately upon reported.

Unwelcome sexual advances or other inappropriate personal conduct creating an intimidating, hostile or offensive working environment are prohibited. Sexual harassment may take many forms, including, but not limited to, overt advances, demeaning comments, language, and gestures. Universal H.R. Solution Pvt Ltd will not tolerate abusive language, physical violence or the threat of physical violence at the Company.

Employees are expected to cooperate fully during the investigation when such issues arise. Reprisals, retaliation or retribution against an employee who files a complaint in good faith will not be tolerated, with further legal actions are taken especially under the circumstances where employee well-being is threatened.

We take responsibility for ensuring that we act with integrity in all situations.

Universal H.R. Solution Pvt. Ltd will not tolerate any retaliation against anyone who reported compliance issues or raises concerns in good faith of the company. Any allegations of retaliation must be reported, where the management will investigate all such allegations and take the appropriate action. Any employee, officer or director found to have engaged in threats or retaliation will be subject to disciplinary action, including termination, as well as submitting a report to the relevant government regulators.

If anyone has suffered any detrimental treatment as a result of reporting misconduct in good faith, please inform the Human Resources or Top Management immediately, where immediate actions can be taken.

An employee has an obligation to report any conduct or wrongdoing that violates our code or any applicable law, rule, or regulation, regardless of whether it is about to occur or has already occurred.

Always raise concerns or questions about the propriety of a course of action or decision with immediate superior or a member of the compliance department. Any concerns or questions you may have about possible wrongdoing should be raised using the procedures outlined in Module 8. All complaints shall be properly investigated. The company prohibits retaliation against an employee for lodging reports in good faith. No reprisal action will be taken by the company against a whistle-blower in respect to any complaint or report made in good faith. However, if the complaint or report filed with malicious intent or in bad faith by the Whistle-blower, this will be viewed seriously by the company and will be treated as misconduct which may subject to disciplinary action in accordance with the company rules, policies and procedures.

We uphold the highest standards of integrity in all business interactions with a zero-tolerance to any and all forms of bribery, corruption, extortion, and embezzlement.

Universal H.R. Solution Pvt. Ltd does not engage in and does not tolerate corruption in any form (including bribery, facilitation payment, kickback, extortion, misuse of authority for personal gain, undue benefits or gifts with the intent to influence), whether in the private or public sector on any scale. Throughout our entire supply chain, we are committed to a zero-tolerance policy when it comes to improper advantage, corruption, and bribery.

No employee should ever offer, directly or indirectly, anything of value, including a gift or entertainment, to any government official or his or her representatives to:

–Obtain or retain business,
–Influence business decisions, or
–Secure an unfair business advantage

Business gifts, entertainment, and travel are customary courtesies designed to build goodwill among business partners. These courtesies include items of nominal value such as meals and beverages, tickets to sporting or cultural events, and other similarly valued merchandise or services. In some cultures, business gifts play an important role in developing business relationships. However, the problem may arise when such courtesies compromise; we have to demonstrate objective and fair business decisions at all times.

These prohibitions apply to our business operations and to anyone acting on our behalf, including agents, consultants, suppliers, and contractors. It is never permissible to accept a gift in cash or cash equivalents (e.g., stocks or other forms of marketable securities) of any amount.

We value and protect our confidential information and we respect the confidential information of others.

Confidential information consists of any information that is yet to be published. It includes trade secrets, business, marketing and service plans, Customer insights, engineering and manufacturing ideas, product recipes, designs, databases, records, salary information and any non-published financial or other data.

Universal H.R. Solution Pvt. Ltd.’s continuous success depends on the use of its confidential information and its nondisclosure to third parties. Unless required by law or authorized by the management, employees shall not disclose confidential information or allow such disclosure to any authorized party. Always take reasonable and necessary precautions to protect any confidential information relating to the company or other accessible company.

An employee should not disclose any confidential information to anyone outside the company, even to members of your own family, unless the disclosure is:

–Properly authorized
–In connection with a clearly defined, legitimate business need
–Subject to a written confidentiality agreement approved by the Law Department
–Even within the company and among the co-workers, an employee must only share confidential information on a need-to-know basis. This obligation continues beyond the termination of employment. Furthermore, employees must use best efforts to avoid
–Unintentional disclosure by applying special care when storing or transmitting confidential information.(Please refer to Module 6 – Data Protection Policy & Procedure)